Distribution of Premium of Fubon Insurance’s Businesses in 2021
Market Share of Fubon Insurance’s Businesses in 2021
Excellent Financial Performance in 2021

Return on
Assets6.0%
Return on
Equity16.2%
Net Combined
Ratio92.7%

Net return
on fund5.5%
Profit margin 15.1%
Earnings Per NT
Share$ 21.57
Excellent Credit Rating
twAA+ Taiwan Ratings Corp. 2022.10.27
A- Standard & Poor’s 2022.10.27
A1 Moody’s 2022.10.06
A AM Best 2022.11.04

Professional Loss Control Service
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Provide customers with risk analysis and planning advice
-
Combine underwriting and premium rate with decision making
-
Enter into a strategic alliance with the Industrial Technology Research Institute to offer high-tech loss control services
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Develop an “Earthquake Risk Assessment System” with National Central University
-
Develop a “Modeling of Potential Typhoon-Induced Floods” with National Taiwan University
-
Independently develop a Fire Risk Assessment System
Top-Notch Customer Service

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 74 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 400 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline
Increasing Efficiency and Protecting Environment with Fully Electronic Processing

- Insurance application, premium payment and reporting cases of insurance claims could be completed directly on the official website by customers
- Provide trial balance for insurance cover, memo for auto owners and many other features for customers in Fubon Insurance App
- Allow customers to handle auto accident and file an insurance claim rapidly in M+ Messenger
- Provide electronic insurance policies that are both easy to get and environmentally friendly

- Insurance application, premium payment and reporting cases of insurance claims could be completed directly on the official website by customers
- Provide trial balance for insurance cover, memo for auto owners and many other features for customers in Fubon Insurance App
- Allow customers to handle auto accident and file an insurance claim rapidly in M+ Messenger
- Provide electronic insurance policies that are both easy to get and environmentally friendly

- Insurance application, premium payment and reporting cases of insurance claims could be completed directly on the official website by customers
- Provide trial balance for insurance cover, memo for auto owners and many other features for customers in Fubon Insurance App
- Allow customers to handle auto accident and file an insurance claim rapidly in M+ Messenger
- Provide electronic insurance policies that are both easy to get and environmentally friendly

- Insurance application, premium payment and reporting cases of insurance claims could be completed directly on the official website by customers
- Provide trial balance for insurance cover, memo for auto owners and many other features for customers in Fubon Insurance App
- Allow customers to handle auto accident and file an insurance claim rapidly in M+ Messenger
- Provide electronic insurance policies that are both easy to get and environmentally friendly