Distribution of Premium of Fubon Insurance’s Businesses in 2023
Market Share of Fubon Insurance’s Businesses in 2023
Excellent Financial Performance in 2023

Excellent Credit Rating
twAA+ Taiwan Ratings Corp. 2024.04.02
A- Standard & Poor’s 2024.04.02
A2 Moody’s 2024.04.18
A AM Best 2024.02.21

Professional Loss Control Service
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Provide customers with risk analysis and planning advice
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Combine underwriting and premium rate with decision making
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Enter into a strategic alliance with the Industrial Technology Research Institute to offer high-tech loss control services
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Develop an “Earthquake Risk Assessment System” with National Central University
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Develop a “Modeling of Potential Typhoon-Induced Floods” with National Taiwan University
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Independently develop a Fire Risk Assessment System
Top-Notch Customer Service

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline

Launch the industry’s first “24-hour on-the-spot service for handling traffic accidents”
Free 0800 helpline available 24/7 round the year
Have 72 service sites across the country, which top the list of the insurance industry
Supported by a customer service team of over 540 staff members, the largest number of customer service staff in the industry, who provide excellent claim services
Claim services available on Saturdays
Small claim payment could be received by customers in 30 minutes
Launch publicity campaigns on automobile insurance loss control to raise awareness on this regard and of driving safety
Customer service staff proactively helps customers reach a settlement with the other party all along
Send instant SMS on automobile insurance claims to improve customer satisfaction
Enable fully electronic processing of automobile insurance claims, speeding up payment and shortening the settlement timeline
Increasing Efficiency and Protecting Environment with Fully Electronic Processing

- Insurance application, premium payment and reporting cases of insurance claims could be completed directly on the official website by customers
- Provide trial balance for insurance cover, memo for auto owners and many other features for customers in Fubon Insurance App
- Provide electronic insurance policies that are both easy to get and environmentally friendly
- The first non-life insurer launched Next2U app for sales agents where agents can open a video chat room with customers, and customers can accomplish identity verification, insuring, interacting with sales agents easily and fast, which redefine the way of insurance service

- Insurance application, premium payment and reporting cases of insurance claims could be completed directly on the official website by customers
- Provide trial balance for insurance cover, memo for auto owners and many other features for customers in Fubon Insurance App
- Provide electronic insurance policies that are both easy to get and environmentally friendly
- The first non-life insurer launched Next2U app for sales agents where agents can open a video chat room with customers, and customers can accomplish identity verification, insuring, interacting with sales agents easily and fast, which redefine the way of insurance service

- Insurance application, premium payment and reporting cases of insurance claims could be completed directly on the official website by customers
- Provide trial balance for insurance cover, memo for auto owners and many other features for customers in Fubon Insurance App
- Provide electronic insurance policies that are both easy to get and environmentally friendly
- The first non-life insurer launched Next2U app for sales agents where agents can open a video chat room with customers, and customers can accomplish identity verification, insuring, interacting with sales agents easily and fast, which redefine the way of insurance service

- Insurance application, premium payment and reporting cases of insurance claims could be completed directly on the official website by customers
- Provide trial balance for insurance cover, memo for auto owners and many other features for customers in Fubon Insurance App
- Provide electronic insurance policies that are both easy to get and environmentally friendly
- The first non-life insurer launched Next2U app for sales agents where agents can open a video chat room with customers, and customers can accomplish identity verification, insuring, interacting with sales agents easily and fast, which redefine the way of insurance service