The role and function of the Loss Control Department include helping internal customers improve their underwriting skills and root cause identification, providing external customers with additional insurance services such as risk assessment and improvement, to achieve win-win outcomes for both parties to an insurance contract and constantly drive following efforts forward:
Hold regular loss control seminars, continuously introduce new knowledge and technology, and help facilitate enterprise risk management
Constantly introduce resources outside the insurance industry, integrate related technologies across fields, and provide customized risk management services that cater for customers’ demands
Step up efforts to investigate the root causes of accidents and propose improvement advice, and shift the focus on the passive claim settlement services to proactive risk assessment and loss prevention services.
Expand the loss control service project from traditional fire safety to functional safety to decrease the accident occurrence rate
Change the current insurance contract perpetrator relationship to customer risk management consultants.