Claims Application Process and Required Documents

Auto Insurance
Travel Insurance
Personal Accident Insurance

Automobile & Motorcycle Insurance Claims Payment Process

Accident occurs

Notify Fubon Insurance & police

Report online via Fubon Insurance Membership Site within 5 days

(no need to submit claim form with MID verification completed)

Claim registration

Vehicle inspection, investigation & fault determination

(appraisal request)

Settlement & claim amount confirmation

Claim payment

Case closure

Compulsory Insurance Claims Payment Process

Accident occurs

Notify Fubon Insurance & police

Claimant submits claim to other party’s insurance company

Claim registration

Provide required documents

Claim amount confirmation

Claim payment

Case closure

If you don't remember which insurance company issued your compulsory insurance, please click here for a quick check.
Submit Claim Online Check Claim Status

Common Claim Documents

Claim form

Copy of ID, passport, vehicle registration, driver’s license

Traffic accident report form

Accident scene sketch and photos

For applicants under 18 years old, claim form must be signed by legal guardian and include relevant supporting documents.

Note: Common documents are the basic documents required for claims and must be prepared for all types of claims.

Travel Insurance Claims Payment Process

Accident occurs

Submit claim online, or complete and send claim form to insurance company

Claim registration

Policy information verification

Accident investigation

Claim amount confirmation

Claim payment

Case closure

Submit Claim Online

Go to Travel House Keeper

Common Claim Documents

Claim form

Copy of bank passbook cover & account seal

Copy of ID/passport

For applicants under 18 years old, claim form must be signed by legal guardian and include relevant supporting documents.

Note: Common documents are the basic documents required for claims and must be prepared for all types of claims.

Personal Accident Insurance Claims Payment Process

Accident occurs

Notify, complete and send claim form to Fubon Insurance

Claim registration

Policy information verification

Accident investigation

Claim amount confirmation

Claim payment

Case closure

Common Claim Documents

Claim form

Copy of bank passbook cover & account seal

Copy of ID/passport

For applicants under 18 years old, claim form must be signed by legal guardian and include relevant supporting documents.

Note: Common documents are the basic documents required for claims and must be prepared for all types of claims.