Fubon Financial

Financial technology has brought more convenience to the public, but it has also led to the emergence of new fraudulent methods which has led to frequent fraud cases. In response to this phenomenon, Fubon Financial Holdings announced the launch of the Fubon Financial Holdings and Subsidiaries Counterfeit Case Response Team in April 2023 to proactively respond to cases of various types, demonstrate a strong attitude and determination to combat fraudulent crimes. In the past year, 299 counterfeit cases were reported and taken down (Including phishing websites, fake APPs and social media platform counterfeit cases) to protect customers' personal information and property safety, and to promote a positive cycle in society. As the Chinese New Year is approaching and the Spring Festival is also the peak period for fraud, Fubon Financial Holdings has kindly reminded the public of the "3 Don'ts Strategy": "Don't join unfamiliar groups casually", "Don't listen to information of unknown origin", and "Don't use unofficial investment platforms", so as to prevent fraud and protect their property.

According to statistics from the National Policy Agency of the Ministry of the Interior, the number of fraudulent crimes from January to October 2023 reached 30,762, an increase of 7,000 cases, or more than 29%, as compared to the same period of the previous year, and the methods of fraud have become more diversified, including online fraud, telecom fraud and other types of frauds are all increasing in equal proportion. Among them, "investment fraud" has increased the most, with 3,748 cases, an increase of more than 71%.

Richard M. Tsai, Chairman of Fubon Financial Holdings, said that the World Economic Forum's “Global Risk Report 2024” analyzes that the most serious global risk in the next two years will be "misinformation and disinformation", and "cyber security" are also the fourth largest risk which indicates that fraud prevention and deterrence are important issues that the world needs to face together. Fubon Financial Holdings will start with itself and take positive actions to protect the safety of its customers and lead the society to a positive cycle.

Fubon Financial Holdings regards customer security as its top priority and adheres to the highest principle of anti-fraud strategy, which is "Customer Zero Touch Counterfeit Information", in order to effectively curb the occurrence of counterfeit cases. It immediately investigates and deals with counterfeit cases as soon as they are discovered, preventing the continuous flow of fraudulent information from the source, reducing the possibility of the public being exposed to counterfeit cases, and integrating the security capabilities and operational advantages of each subsidiary's mutual support, build a counterfeit case response team, implement online patrols through a global external counterfeit website/action detection network public opinion system, effectively monitor and detect cases of unofficial phishing websites, counterfeit APPs, or community platform accounts, quickly implement lockdown and closure, and make every effort to prevent illegal cases.

According to statistics from the FSC, the number of investment fraud cases received in 2023 hit a three-year high. As the Chinese New Year's Eve is approaching, the Spring Festival is also the peak period for fraud. The public should pay attention to common forms of counterfeit crime in recent period (such as illegal groups impersonating financial institutions sending text messages to recruit them to join chat groups, or fake investment websites and APP connections to defraud personal property or personal information). Fubon Financial Holdings urges the public to adopt the "3 Don'ts Strategy". Fubon Financial Holdings has also set up a "Fubon Financial Security Zone" on its official website to provide a wide range of fraud prevention information, reminding the public to be cautious of suspicious information and to strengthen the concepts of fraud awareness and prevention.