Shareholders/Investors

Due Diligence and Communication Methods/Frequency	Sustainability Topics	Communication Activities in 2025
Shareholders meeting held annually Investor conference held quarterly Revenues reported monthly Participation in domestic/foreign investor forums to discuss the Company’s finances and business Contact persons, email addresses for investors posted on Investor Relations and Stakeholders web pages	Protecting shareholder rights Corporate governance and ethical management Sustainable finance	A shareholders meeting held annually and shareholder opinions reported every quarter, strengthening the management of our communications with shareholders. Interacted directly with investors through visits, online and telephone communications, and participation in meetings organized by outside institutions to discuss issues including ESG-related developments. Held 2025 Q1, Q2, and Q3 and 2024 full year bilingual investor conferences that could be accessed on site, online, or by phone; ESG-related developments were among the areas covered.

Customers

Due Diligence and Communication Methods/Frequency	Sustainability Topics	Communication Activities in 2025
Customer satisfaction surveys conducted regularly Corporate seminars and risk management courses held occasionally Customer complaint channels and customer service hotline available	Corporate governance and ethical management Health and life protection Information security Customer relationship management Fintech and innovation	Annual customer satisfaction surveys conducted to gauge satisfaction with key products and services. Fubon Life signed a memorandum of understanding with the Taichung City government and the Taichung Branch of the Taiwan High Prosecutors Office on cooperation on preventing fraud. The MOU commits the parties to take joint actions to fight fraud, centered around exchanging fraud prevention information and conducting fraud prevention awareness campaigns. Taipei Fubon Bank collaborated with the nonprofit One-Forty on a board game workshop in both Chinese and Indonesian. The workshop used the board game to raise fraud prevention awareness and spread money management concepts among Indonesian caregivers in Taiwan and the seniors they are caring for.

Competent Authorities

Due Diligence and Communication Methods/Frequency	Sustainability Topics	Communication Activities in 2025
Annual report and sustainability report issued annually;shareholders meeting held annually CPA-audited financial statements released quarterly Operating data compiled and revenue reported monthly as required by competent authorities Occasional participation in seminars and briefings held by competent authorities Occasional visits made to regulatory agencies to share experiences	Corporate governance and ethical management Sustainable finance Information security Risk management Achieving net-zero emissions Protection of workers’ human rights	Named as a constituent of the Taiwan Stock Exchange’s "Taiwan Corporate Governance Top 100 Index“. Issued financial statements, an annual report and a sustainability report as required by regulatory authorities. Provided feedback and suggestions on a draft "Corporate Sustainable Development Integration Promotion Plan" to the Securities and Futures Bureau under the Financial Supervisory Commission, strengthening Fubon’s communications and collaboration on policy with competent authorities. Taipei Fubon Bank and the Taiwan High Prosecutors Office signed an MOU on a "suspicious transaction analysis mechanism." Under the MOU, the two parties will mobilize judicial and corporate resources to promote cross-sector prevention mechanisms and strengthen the lines of defense against fraud.

Employees

Due Diligence and Communication Methods/Frequency	Sustainability Topics	Communication Activities in 2025
Employee engagement survey conducted every two years Senior managers present their expectations for employees and the operational outlook at the beginning of each year Labor-management meetings and occupational safety and health meetings held quarterly Collective bargaining agreements regularly negotiated Training courses, volunteer days, and other activities held occasionally An "Employee Grievance" section established on Fubon’s internal website A Remuneration and Nomination Committee established	Corporate governance and ethical management Healthy workplace Protection of workers’ human rights	Engaged in two-way communication on worker benefits and working conditions through meetings between labor and management, helping coordinate labor-management relations and promoting labor-management cooperation. Fubon Life and Fubon Insurance began negotiating new contracts with their companies’ respective unions as existing collective bargaining agreements were set to expire, and Fubon Financial Holdings began negotiating a new contract with its union. The negotiations helped maintain labor-management relations and promoted harmony between the two sides. Fubon Life signed a new collective bargaining agreement with its union on Dec. 12, 2025. Continued to promote the "Fubon ESG Club". Organized two "Fubon Employee Sustainability" events. Employees encouraged through the "One Vision Act" public welfare platform to get involved in volunteering and carry out the Company’s commitment to sustainability. On April 18, 2025, just days before Earth Day, two "Green Hour" activities were held for employees to encourage them to unplug and get an hour of low-carbon rest every day. Employee complaint cases handled based on existing procedures within set deadlines, and employees were given responses in writing or by phone; the cases were processed and settled in an effective and comprehensive manner. The Remuneration and Nomination Committee assessed the salaries and overall remuneration of managers and submitted its recommendations to the board of directors, fully carrying out the assessment mechanism for manager salaries and remuneration.

COMMUNITY/ NPOs/NGOs

Due Diligence and Communication Methods/Frequency	Sustainability Topics	Communication Activities in 2025
Participates in sustainability-related activities and forums Communicates green competition concepts whenever possible Activities and donations publicly shared on foundations’ websites	Sustainable finance Healthy workplace Protection of workers’ human rights	Joined with the Fubon Cultural and Educational Foundation and the Risk Society and Policy Research Center to hold a “Fubon Sustainability Forum” focused on Taiwan’s sustainable transformation risks and opportunities amid emerging political and economic trends; drawing on a sustainable finance framework, the forum looked at financial institutions and the companies and industries they affect in the context of global challenges and social impacts in the environmental, social and governance realms. Participated in the SDG Asia trade show for the first time in 2025; used projects related to Fubon’s four major ESG strategies – decarbonization, digitalization, empowerment, and connection – to showcase the actions taken and results achieved in promoting sustainable development. Participated in World Vision’s “Winning Resilience, Co-created Value: ESG Transformation – the New Game” forum; Fubon showed how it responds to the social needs of diverse groups through its five foundations and advocates combining sports and low-carbon practices through its Run For Green® campaign; also created a “One Vision Act” public welfare platform to encourage employees to volunteer and expand their social influence. Fubon Financial Holdings and Fubon Group affiliate Taiwan Mobile teamed up with Fu Jen Catholic University on a “Leading the Way on Sustainable Development” program, in which Fubon discussed its leading role on sustainable finance and its related ESG strategies and tangible results. Taipei Fubon Bank teamed up with CommonWealth Education Media and Publishing’s EDU-Inno Hub to conduct a survey of 15- to 18-year-olds on the basic financial health of teenagers. They released the results of the survey and announced a follow-up partnership on a financial health empowerment program for young people to help strengthen their financial literacy and ability to combat fraud in the digital age. The Taipei Fubon Bank Charity Foundation held the finals and awards ceremony of the 12th Fubon Artistic Achievement Awards for the Disabled. The competition, designed to encourage people with disabilities to unleash their potential, had 587 people in 389 groups apply to participate, a record high, indicating that more people with disabilities are willing to show their unrestrained passion for life to the outside world. The Fubon Cultural and Educational Foundation created an immersive “Whoogupo and Friends” playground, featuring “social design” works that combined music, animation, beauty and psychological observation, enabling parents and their children to build warm and profound memories.

DOMESTIC, FOREIGN SUSTAINABILITY GROUPS
(incl. sustainability experts and associations)

Due Diligence and Communication Methods/Frequency	Sustainability Topics	Communication Activities in 2025
Sustainability Forum is held annually Communicates green competition concepts whenever possible Activities and donations publicly shared on foundations’ websites	Corporate governance and ethical management Sustainable finance Risk management Achieving net-zero emissions Protection of workers’ human rights	Continued to participate in the PBAF as a supporter and developed TNFD "risk and impact management" disclosures to address sustainability trends in nature-related issues. Was selected to the S&P Global Sustainability Yearbook. Was selected as a constituent stock of the FTSE4Good Tip Taiwan ESG Index · Once again participated in the annual DJBIC indices survey, the CDP climate questionnaire and MSCI ratings survey and also communicated with the analysts of these organizations through emails and online meetings. Fubon contacts experts on various aspects of sustainability every year for suggestions; in 2025, Company made two visits to a total of nine experts to seek out their opinions. Was invited to participate in the World Economic Forum’s (WEF) Global Risks Perception Survey to contribute opinions for the compilation of the Global Risks Report. The survey formed the basis of the Global Risks Report and was also a source of original data on global risks for the WEF. Served as a speaker of a forum organized by the Chinese National Association of Industry and Commerce, Taiwan on carbon sinks in Indigenous communities; a Fubon representative discussed Fubon Financial Holdings’ sustainability practices and impactful actions beyond its use of carbon credits; was also invited by the Independent Director Association Taiwan to take part in the 2025 Board Governance Summit; a Fubon representative served as a panelist on the topic "Sustainability Governance and the Functioning of the Board of Directors" and shared Fubon’s sustainability governance experience.

Suppliers

Due Diligence and Communication Methods/Frequency	Sustainability Topics	Communication Activities in 2025
Supplier ESG training and a ESG conference with suppliers organized annually ESG evaluation of suppliers conducted annually Supplier ESG Conference held annually	Achieving net-zero emissions Protection of workers’ human rights Corporate governance and ethical management Information security Risk management Healthy workplace Supplier management Business continuity management	Used several approaches, including supplier ESG evaluations, supplier engagement and empowerment, and in-person exchanges, to develop standard supplier engagement and communication mechanisms; the goal of those mechanisms was to enhance communications with suppliers and strengthen their sustainability governance and transformation capabilities. Supplier ESG evaluations: Referred to PAS 7000, GRI standards, CERES, and ISO 20400 and other international standards to design questionnaires for the evaluations; suppliers were asked to fill them out to help Fubon systematically learn about their sustainability transformation practices (99% response rate). Supplier ESG engagement: On-site audits of a certain percentage of key suppliers continue to be conducted on an annual basis. The scope of engagement is also being expanded, with engagements set up with four additional nonkey suppliers in 2025. Supplier ESG empowerment: A digital course on quality management was created based on feedback from the 2024 Supplier ESG Conference; also used the electronic procurement system to promote supplier empowerment mechanisms, such as suppliers being required to complete various courses before they could use the system or collect tender documents. Supplier ESG Conference and initiatives: Commended suppliers with outstanding ESG evaluations and records and encouraged them to share their sustainable transformation experiences; at the same time, feedback and suggestions were provided on the overall assessment results. Fubon also discussed its approaches to promoting sustainability through its four major ESG strategies -- decarbonization, digitalization, empowerment and connection – and launched a "Fubon Supplier Sustainability Partnership Initiative" that invited suppliers to submit their sustainability goals.

Media

Due Diligence and Communication Methods/Frequency	Sustainability Topics	Communication Activities in 2025
Investor conferences are open to the media Press releases issued occasionally Dedicated divisions and personnel are in charge of communicating with and responding to the media	Protecting shareholder rights Corporate governance and ethical management Customer relationship management	Quarterly investor conferences were open to the media; at the investor conferences, the Company presented a summary of its operations and progress on ESG initiatives, and the Company’s president answered media questions. Fubon Financial Holdings subsidiaries issued a combined 431 press releases and held occasional press conferences.