Material Issues

(14) Protection of Customer Privacy, Rights, and Interests

Material Issue Protection of Customer Privacy, Rights, and Interests
GRI Material Topic Customer privacy
GRI Management Approach (Related Chapter) Innovative Service
Risk Involved Fubon Financial Holdings must handle each customer’s personal information based on the highest standards. An information leak can result in legal liability and a severely tarnished image.
Responsive Actions Fubon Financial Holdings continues to strengthen its management and protection of customer privacy and rights, establishing a “Personal Information Protection Management Policy.” It also created a “Personal Information Protection Committee” to oversee the personal information protection management systems run by the Company and its subsidiaries.
Impact Boundary where the impacts occur Fubon Financial Holdings
The Fubon Financial Holdings’ Involvement with the impacts Directly