Promoting Honest Lending


Underlying Principles

Taipei Fubon Bank's lending policy is characterized by a commitment to our Honest Lending strategy, which emphasizes comprehensive credit approval procedures and lending monitoring to help maintain and increase asset quality, promote sound banking operations, and help enterprises maintain steady operations, thereby ensuring the security of credit assets and indirectly safeguarding the rights and interests of depositors.

Establishment of Working Teams and Major Items of Discussion in 2017

Fubon Financial Holdings established the Honest Lending Working Team under the Responsible Finance Team (Lending) under the ESG Task Force. The Working Team mainly consists of members drawn from the Institutional Credit Management Division, Retail Lending Department, and Credit Card Division. Senior executives are also appointed to serve as working team committee members and are responsible for summarizing the latest implementation status of responsible lending executed by relevant departments and reporting their findings to the ESG Task Force on a regular basis.

To respond to global trends in sustainable lending and further fulfill the Taipei Fubon Bank’s corporate social responsibility, the ESG Task Force in 2017 decided to officially join the Equator Principle Associaion on December 4, 2017 with the aim of aligning with international sustainable financial trends. In 2017, securities-related business was incorporated into the scope of evaluation of sustainable risks to demonstrate our positive influencing power in the financial industry.

Formulating and Promoting Effective Management Policies

Taipei Fubon Bank's credit risk strategies for overseas branches place an emphasis on comprehensive credit approval procedures and lending monitoring to help maintain and increase asset quality and reduce losses arising from non-performing loans and investment positions. In addition to setting up risk management units at each branch, dedicated staff are assigned to handle various tasks including credit analysis, review procedures, postloan reviews, collection, and claims management. Furthermore, to respond to heightened concerns among global institutional investors regarding whether companies account for sustainability risk from sources such as climate change, environmental degradation, labor-management disputes, and other CSR issues, Taipei Fubon Bank has also moved to incorporate environmental, social, and governance (ESG) guidelines into its evaluation criteria. Taipei Fubon Bank conducts its credit-related business based on the five basic principles of security, liquidity, equality, revenue, and growth along with the five principles of credit analysis: people, purpose, payment, protection, and perspective (the 5 Ps).

Credit Risk Management Strategies for Institutional Banking Include the Following:

(1) Establishing a Credit Evaluation System:
Inspections are regularly conducted to examine the validity of Taipei Fubon Bank internal credit risk models and expert scoring forms and applicability of the internal credit evaluation system, and inform ongoing adjustments to the credit evaluation mechanism. Meanwhile, critical concepts such as probability of default (PB), loss given default (LGD), and credit exposure limit (CEL) are incorporated into routine risk management for greater effectiveness.

(2) Conducting Independent Reviews:
To maintain the quality of credit assets and adhere to the 5Ps of credit analysis, approving supervisors (senior-level) gobeyond segmenting customers and conducting separate reviews at Taipei Fubon Bank's head office. They are also assigned to regional centers to make their review more efficient and enhance the professional competencies of their loan officers. This rigorous top-down monitoring process has helped manage credit risk more effectively.

(3) Coordinating Exposure Limit Management:
In order to comply with the regulations stipulated under Taipei Fubon Banking Act of the Republic of China and to avoid concentration risk arising from an over-concentration of credit assets, Taipei Fubon Bank has formulated loan ratio limits for single institutions, affiliates, and group enterprises and set lending restrictions based on industry type, country, and property development financing. These measures also serve to reduce the risk of negative chain reactions that could be caused by a single incident or a potential economic downturn.

(4) Implementing a Credit Administration System:
The implementation of a credit administration (CA) system provides a control and responsibility-based framework for handling outstanding loans, thereby reducing associated lending risks.

(5) Establishing Early-warning Indicators for Problem Loans:
In order to effectively implement control measures for outstanding loans, Taipei Fubon Bank has established rules for follow-up reviews and early-warnings. The rules require follow-up reviews to be conducted on a regular basis and outline reporting procedures for major adverse events to prevent or quickly identify changes in the quality of credit assets.

(6) Non-performing-loan Management:
Aside from collection processes for routine cases, collections personnel provide support services during the initial debt recovery process in the form of legal advice and negotiation assistance to help sales units resolve problem accounts.

In order to achieve more comprehensive risk assessments and fulfill Taipei Fubon Bank corporate social responsibility, Taipei Fubon Bank continued reinforcing relevant rules and regulations in 2017, incorporated ESG guidelines into the securities evaluation criteria on a case-by-case basis, made revisions to internal credit risk models where necessary to improve modeling accuracy (a model prediction rate of 82.8%–87.7% was achieved in 2017) and improved on system functionality, including: New functionality was added, such as dynamic management reporting, interfacing of information from different systems, and establishment of folders based on commonly used model versions, thereby boosting the effectiveness of the system and increasing the overall operating efficiency.

Credit Risk Management Strategies for Retail Banking

(1) Manage Approval Authorities and Procedures for Authorized Exceptions

  • Risk-based segmentation is executed based on various dimensions such as customer segmentation, real estate segmentation, loan type, and business growth sources to reinforce the ability to identify risks and make use of differentiation strategies for credit terms and credit analysis procedures, thereby enabling Taipei Fubon Bank to attract more premium customers.
  • Scientific credit scoring models are utilized to increase credit risk management effectiveness and boost the speed and efficiency of Taipei Fubon Bank's review procedures. In addition, data analyses techniques help prevent problems before they occur and ensure stable asset quality.

(2) Optimize Ratings, Rating Models, and Collateral Management

  • Continued to optimize Taipei Fubon Bank's credit management framework, implemented segmentation and differentiation strategies, simplified credit analysis credit analysis resources on higher risk customers.
  • Rules for determining real estate categories can be dynamically adjusted and the frequency of reviews can be increased based on changes in real estate market conditions. Specific property areas under duress may be categorically downgraded as needed in order to main greater control over lending risks.

(3) Monitor, Manage, and Verify Credit Ratings and Rating Models

  • The borrower's application scorecard is regularly compared against manually reviewed data to check for discrepancies in order to improve the scorecard's effectiveness for identifying risks and to increase the validity of the risk score model.
  • The performance of credit scoring models is regularly monitored to establish risk groups and formulate strategic plans.

(4) Monitor Subsequent Credit Risk After Finalizing a Deal

  • A mechanism has been established for generating Credit MIS Reports which allows Taipei Fubon Bank to immediately respond to changes in asset quality and have a basis for formulating relevant risk management strategies.
  • Implemented management controls for designating authorized exception limits in order to ensure that risk is kept within an acceptable threshold.