Promoting Golden Practices

Promoting Golden Practices

Environmental Sustainability

Greenhouse Gas Inventory

  • Expand the scope of environmental data collection
  • Expand the scope of GHG Inventory certification

Environmental Management System certification

Support green energy

  • Purchase green energy
  • Install solar panels

Conserve energy and reduce carbon emissions

  • Replace lighting in office buildings with energy-saving LED fixtures
  • Green purchasing
  • Environmental competition

Human Resources

Labor Practices and Human Rights

  • Foster a culture of equality, tolerance, and open communication

Human Resources Development

  • Help employees learn new skills through structured career development
  • Foster a more diverse and autonomous learning environment
  • Use social empowerment to respond to latest trends

Personnel Retention and Recruitment

  • Cultivate a stable and rewarding environment to retain talent
  • Cultivate a good brand image through digital technologies to attract top talent

Safe and Secure Workplace Environment

Capital Investment

Financial Capital

  • Green energy purchases: NT$1.336 million
  • Replaced existing lighting with about 9,622 LED bulbs through an investment of approximately NT$11.33 million
  • Fuel and electricity bills: NT$312.65 million
  • Water bills: approximately NT$8.99 million
  • Waste disposal charges: approximately NT$1.13 million
  • Cost of copy paper: approximately NT$21.19 million
  • Amount spent on green purchasing: about NT$200 million
  • Expenditures on talent development specialized training: over NT$134.5 million
  • Expenditures on talent recruitment: over NT$32.7 million
  • Employee salary and benefits: nearly NT$23,396.3 million
  • Total funds dedicated to industry-academia cooperation: more than NT$10 million
  • Expenditures for introducing and optimizing manpower systems: more than NT$7.1 million
  • Occupational safety training expenditures: Over NT$1.5 million

Capital Output

Natural Capital

  • GHG emissions generated by Fubon's main office buildings increased by 187.65 metric tons
  • Reduced power consumption by 1.81%
  • Water consumption increased by 19,481 kl in 2016
  • Fuel consumption increased by 1,575 liters (growing 1.69%)
  • Reduced regular office waste by 63,786 kg
  • Reduced recyclable waste by 20,456 kg
  • Paper usage increased by 20,422 kg
  • Reduced green purchases by approximately NT$58 million

Intellectual Capital

  • Number of people receiving professional environmental protection training rose by 212
  • Sales agents acquired a total of 6,373 new professional certifications
  • Number of first-line managers with management certification rose by 61 people
  • Increased number of internal instructors by 73 people

Human Capital

  • Total number of employees rose by 3,305 (up 9.6%)
  • Nearly 90% of employees now participate in Fubon's employee stock ownership plan (grow by 1,604 people in 2016)

Social Relationship Capital

  • Number of students participating in industry-academia cooperative programs rose by 854 people (up 110%)

In 2016, Fubon Financial Holdings formulated the "Golden Practices" strategy to accommodate the "Fubon ESG Visioning Project," a strategic blueprint drafted by Fubon Financial Holdings based on the UN's sustainable development goals (SDGs). The strategy aims to continue Fubon's promotion of a more diverse and equitable culture of “positive energy” and create a welcoming workplace environment that offers employees a sound with a work-life balance. Meanwhile, in light of the impact of climate change on the environment, Fubon remains committed to actively supporting government policies that promote environmental protection, energy conservation, and reduced carbon emissions and actively participates in the Carbon Disclosure Project (CDP). In addition, Fubon makes full disclosure of its carbon usage and strategies for climate change risk management for the whole world to see. Since 2013, Fubon Financial Holdings has participated in the Taiwan Corporate Sustainability Forum (TCSF), underscoring our dedication to creating a green finance brand and providing services rooted in green values. By expanding Fubon's communication and interaction with local communities and generating tangible results through our various policies and programs, we are fulfilling our corporate social responsibility and helping to promote sustainable development.

Establishment of Working Teams

In 2015, Fubon Financial Holdings established the ESG Task Force under the Corporate Governance and Sustainability Committee. The Task Force consists of six separate working teams and is overseen by an independent director. The Human Resources Division reports to the Employee Care Team of the ESG Task Force, and is primarily tasked with matters relating to employee compensation and benefits, talent development, labor-management relations, and the management of a healthy workplace. The General Administrative Office serves under the Environmental Sustainability Team, and building management companies of Fubon's main office building management divisions have been retained to provide assistance and management support. The Environmental Sustainability Team is primarily tasked with handling environmental management and green purchasing, and helping Fubon become a low-carbon enterprise. Meanwhile, senior executives from the Human Resources Division and the General Administrative Division are selected to serve as working team committee members and are responsible for summarizing the latest status of responsible investments executed by relevant departments of Fubon's subsidiaries and reporting their findings to the ESG Task Force on a regular basis. Moreover, the team provides periodic education and training to working team members in order to boost their knowledge and awareness of sustainability issues among working team members and ensure the effective promotion and implementation of ESG guidelines.

Formulating Effective Management Policies

In order to effectively make use of the Golden Practices strategy to promote various programs developed by the Employee Care Team, the Human Resources Division is responsible for attracting, incentivizing, training, developing, retaining, and accumulating the human capital needed to achieve sustainable operations in accordance with internal quality management policy. Furthermore, Fubon has set its sights on having the most innovative human resources team in Asia to provide professional human resources services within the Company. In addition, we comply with our internally formulated "Human Rights Policy" and "Supplier Corporate Social Responsibility Code of Conducts" in order to ensure that all interactions between internal employees and external suppliers are equal, respectful, and free of discrimination. To mitigate our impact on the environment, Fubon is continuing to promote various types of programs to conserve energy, reduce carbon emissions, and protect the environment. Aside from increasing environmental awareness among employees within the Company and encouraging employees to lead by example, we urge our external suppliers to follow the government's environmental protection policies. Our goal is to create a superior work environment and green finance brand through various employee care and environmental sustainability programs and combine internal and external resources to achieve mutual prosperity for a better society.

Promoting Strong Management Practices

Fubon Financial Holdings strives to foster an internal corporate culture of equality, tolerance, and open communication. In addition to providing employees with solid career development options in the form of a structured, open-ended, and independent two-track learning system, we aim to cultivate a stable and rewarding environment to retain talent, promote a safer and healthier workplace, and strike a better work-life balance. In terms of environmental sustainability, Fubon is dedicated to implementing programs to lower emissions and promote sustainable development. It is our sincere hope that continuing to implement our employee care and environmental sustainability policies will result in more positive energy at all levels of the Company and enable us to establish a model workplace.

Management Practices Results of Fubon Financial Holdings' ESG Policies in 2016
Foster a Culture of Equality, Tolerance, and Open Communication
  • Formulated and implemented a "Human Rights Policy" and reviewed management policies to ensure they align with human rights standards.
  • Continued to promote gender equality; women account for more than 50% of Fubon's managers.
  • Employees with disabilities account for 1.4% of Fubon's total workforce, which exceeds the statutory hiring quota mandated by the government. In the future, we will continue to make more job opportunities available to employees with disabilities based on their specific skill sets in order to foster greater fairness and respect in the workplace.
  • Taipei Fubon Bank and Fubon Securities each signed a collective bargaining agreement with their respective unions in order to achieve more equitable and progressive labor-management relations.
  • Taipei Fubon Bank has led the way in formulating and promoting a "Maternal Health Plan" to provide increased maternity support to female employees up to one year after giving birth. The plan will be expanded to include Fubon Insurance and Fubon Life in hopes of better meeting the physical and mental needs of female employees.
  • Taipei Fubon Bank has led the way in formulating "Plan to Prevent Unlawful Harassment in the Workplaces" which calls for a comprehensive risk assessment to be carried out at all bank branches in order to ensure that employees are able to perform their job duties free from physical and mental harm.
Enhance Employee Skill Sets via Structured Career Development
  • Continued to help supervisors refine their management abilities; nearly 3,700 supervisors completed leadership courses.
  • Provided management associate (MA) training to a total of nearly 570 supervisors, of whom nearly 40% were promoted to managerial positions.
  • Nearly 200 supervisors were recruited into the Company's MA training program.
  • A total of more than 600 employees were trained as internal instructors through more than 3,000 hours of classwork, a 7.2% increase from 2015.
Foster a More Diverse and Autonomous Learning Environment
  • In 2016, nearly 400 new digital training programs were added; in total, the online training courses were used over 300,000 times.
  • A total of more than NT$1,400,000 in subsidies was provided for employees to undertake degree programs.
Use social empowerment to respond to latest trends
  • Expanded industry-academia collaborative programs and promoted Fubon's internship program; more than 360 supervisors jointly planned and taught courses totaling more than 800 hours, benefiting a total of 1,629 students. The number of people participating in industry-academia cooperation increased by 110% compared to 2015.
  • A total of NT$1 million was contributed to sponsor 20 underprivileged students, and the number of recipients will be expanded in 2017.
Cultivate a stable and rewarding environment to retain talent
  • The average compensation and benefits of non-managerial employees was approximately NT$1,337,000 per person, a 1.2% increase compared to 2015.
  • A total of 19,524 employees currently participate in Fubon's employee stock ownership plan (ESOP), accounting for nearly 90% of eligible personnel.
Promote a Safer and Healthier Workplace and Better Work-life Balance
  • Crude birth rate was 40.1 per thousand employees; return-to-work rate after maternity leave was 60% with a subsequent retention rate of 80%.
  • Created a health promotion plan featuring company basketball competitions, discounts and ticket giveaways for various sports events, health seminars, health club memberships, and various other types of healthy activities and clubs.
  • Implemented environmental, and occupational health and safe plans; disabling injury frequency rate (FR): 1.47; disabling injury severity rate (DISR): 272.54; absentee rate (AR): 0.44%.
  • Promoted various measures to improve employees' work-life balance, such as Fubon Insurance's initiative to designate Wednesdays as "Family Day," which encourages employees to leave work on time and take care of responsibilities outside of work. Taipei Fubon Bank also utilizes a robust software platform to aid in personnel management, thereby enabling Fubon employees to strike a healthier balance between life and work.
  • Fubon employee and their families were encouraged to participate in trash cleanup activities, the "Fubon Social Welfare Ambassador" program, "Give a Wish, Build a Future" campaign, "Fubon EDU," employees cinema outings, dementia related programs, climate change volunteer training, the "Protect the Environment and Support Small Farmers" program, and other company activities, resulting in a cumulative total of 25,500 participation hours.
Pinpoint Fubon's Total GHG Emissions by Expanding the Scope of the GHG Inventory
  • Expanded the scope of environmental data collected for the GHG inventory (such as power consumption, water consumption, waste volume, employee travel, etc.).
  • Completed ISO14001 Environmental Management System certification in 2016.
  • Since 2012, Fubon FHC and its subsidiaries (comprising eight headquarters buildings) have continued to implement ISO 14064-1 GHG Inventory certification guidelines.
  • Successfully obtained ISO 14064-1 GHG Inventory certification for all branch units of Fubon's four major subsidiaries in 2016.
Minimize Waste and Maximize Recycling
  • Continue to promote environmental education and training to encourage Fubon employees to implement waste sorting, reuse, and recycling.
Prioritize Purchases of Products Certified as Energy-efficient, Eco-friendly, or with Green Building Label
  • Priority is given to purchases of equipment and products that are certified as energy-efficient, eco-friendly, or have a green building material label; Fubon also participated in the "Green Purchase Pledge for Private Enterprises and Organization" initiative organized by the Environmental Protection Administration and Taipei's Department of Environmental Protection.
  • Approximately NT$200 million was spent on green purchasing in 2016.
Hold Energy Conservation Competitions, Highlight Environmental Issues, and Use Training to Increase Employee Participation & Affinity
  • The "environmental office competition" was held quarterly and the "energy conservation competition" was held annually for branch offices.
  • Major actions included: Promoting waste reduction, reuse, recycling, energy conservation, reducing carbon emissions, maintaining a clean working environment, and cultivating environmentally-friendly habits, enabling all Fubon employees to jointly participate in the Company's energy conservation program and keep good habits in daily routines.
Meet Government Policies & Environmental Protection Pledges, Continue Green Purchasing and Supporting Green Energy
  • Supported the development of renewable energy: Since 2014, FubonFHC has continued to support the government's various policies aimed at energy conservation, reducing carbon emissions, and supporting the development of renewable energy. Fubon has purchased green power for the past three years in a row and will continue to accommodate government policies in the future.
  • Purchased a total of 126 kWh of green energy in 2016.
  • Supporting green energy: In response to the critical issue of global climate change, Fubon Financial Holdings installed solar panels on the rooftop of the Pingtung Fubon Insurance Building in 2016 and will continue to assess the feasibility of installing solar panels on buildings owned and operated by Fubon in northern, central, and southern Taiwan to fulfill our corporate social responsibility.