Workplace Environment and Talent Development

As of the end of 2024, Taipei Fubon Bank had a total of 9,253 regular employees and 65 contract employees, with no employees without guaranteed hours. Permanent employees are full-time employees with indefinite contracts, while contract employees are part-time workers with fixed-term contracts, including massage therapists, interns, and part-time workers. Non-employee workers include 125 temporary workers, whose work types are mostly customer service, credit card data entry, and credit review operations. Women accounted for 62.2% of permanent employees, 47.4% of entry-level managers, and 49.4% of middle and senior managers.

Note：Entry-level Managers: section-level managers; middle and senior managers: department-level (inclusive) and above to President (inclusive).

Percentage Distribution of Permanent Employee Diversity Indicators

Note：In 2024, Taipei Fubon Bank hired 72 individuals with disabilities who have employment capabilities. The legally required number of such employees was 89, while the actual weighted number of hires was 95, with the ratio calculated based on this figure.

Workplace Rights Protection

To foster a harmonious workplace and safeguard the safety and rights of all employees, Taipei Fubon Bank's President signed a Written Statement on the Prevention of Workplace Illegal Infringement. In addition, the Bank has established complaint channels and handling mechanisms, ensuring investigations are conducted confidentially. If allegations are confirmed, appropriate disciplinary actions will be taken against the offending parties. The Bank strives to provide appropriate assistance and protection to complainants, reporters, and those assisting in the investigation.

Meanwhile, Taipei Fubon Bank's established the Prevention Plan for Unlawful Harm While Performing Duties, along with Fubon Financial Holdings' Employee Complaint and Handling Guidelines and Sexual Harassment Prevention, Investigation, and Disciplinary Procedures followed by the Bank, clearly outline complaint procedures and handling processes. Employee complaint cases are categorized into three levels based on their nature, with processing times ranging from seven to 30 working days according to regulations. All complaint cases are handled confidentially to protect complainants from retaliation or other unfavorable treatment. Taipei Fubon Bank has created the Sexual Harassment Prevention Complaint Investigation and Disciplinary Handling Regulations a mandatory digital course for all personnel, achieving a 100% completion rate in 2024.

Comprehensive Talent Training and Growth Plans

Taipei Fubon Bank attaches great importance to internal talent development. Based on job requirements, business needs, and career development, it designs talent development plans, from new employee training, professional training programs for the career development paths of entry-level employees, internal lecturer selection and development, to reserve manager training. After becoming a manager, it continues to refine management skills and cultivate international talents to enhance employees' professional abilities, promptly respond to changes in the business environment and operations, and provide high-quality financial services.

Following the "Regulations for Management and Incentives for Employee Certifications of Fubon Financial Holding and Subsidiaries" and the "Guidelines for Management of Employee Rotation and Transfer of Fubon Financial Holding and Subsidiaries", Taipei Fubon Bank provides employees with planned cross-departmental rotation opportunities, academic advancement, foreign language subsidies, and assistance in obtaining certifications. In addition, for diverse competency improvement in financial expertise, foreign languages, management knowledge, etc., employees can also engage in self-learning through the Fubon Academy online learning platform.

To prevent occupational accidents and ensure employee safety and health, Taipei Fubon Bank has established the "Safety and Health Work Regulations" and "Occupational Safety and Health Management Standards" in accordance with the Occupational Safety and Health Act. The Bank also set up an Occupational Safety and Health Committee that holds quarterly meetings. The occupational safety protection targets include all employees and other workers. The Occupational Safety and Health Committee is chaired by the President or a supervisor appointed by the President. Its members include senior department managers, occupational safety and health personnel, medical personnel engaged in employee health services, and labor representatives. The committee is responsible for developing occupational safety and health management measures. Labor representatives make up more than one-third of the participating members. They can provide suggestions on the proposed safety and health policies, participate in reviewing, coordinating, and recommending safety and health-related matters, and promote the implementation of various occupational safety and health initiatives. To strengthen employee awareness of health and safety protection, Taipei Fubon Bank provides diverse training courses for full-time employees, while dispatched employees also participate in occupational safety-related education and training through their employers. The Bank regularly identifies workplace hazard risk factors through four major occupational safety and health programs to promote a safe and healthy workplace.